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Community Chapter

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PSS Community Chapter 2017/2018


Parry Zhang

Tiah Hui Xian

Immediate Past Chairperson:

Grace Chew


Toh Yan Ting


Lim Jia Le


Asst Prof Christine Teng

Ms Ng Hong Yen


Committee Members:

  1. Chew Hock Hua

  2. Carolyn Chan

  3. Chiaw Li

  4. Grace Kng

  5. Ivan Ng

  6. Lim Zong Neng Anson

  7. Nelley Toh

  8. Sharene Goh


1. To establish the professional practice of community pharmacists
2. To improve health outcomes for patients by increasing access to preventive care by community pharmacists in the management of minor ailments, as well as chronic conditions
3. To enhance and promote the role of community pharmacist as the trusted and accessible healthcare professional of choice, fostering collaborative care to promote health

Click HERE for Community Chapter's Terms of Reference

Join us on our facebook page for the latest updates!


1. Community Pharmacy Health Champion Programme (CPHCP)

The Community Pharmacy Health Champion Programme (CPHCP), formerly known as Pharmacist Health Ambassador Programme (PHAP), was inaugurated in October 2006.

The programme serves as a platform for pharmacists to share their knowledge, empowering patients/clients to cope with chronic ailments and undergo lifestyle modifications. These conditions range from common ailments such as allergic rhinitis and eczema to more chronic diseases such as high blood pressure, diabetes and high blood cholesterol.

Assisting the community with smoking cessation is also a major goal in this programme. Since its launch, the programme continues to run successfully. From August 2015 to August 2016, a total of 22 community pharmacists participated in this programme. A total of 944 follow-ups were rendered for patients.

Community pharmacists proactively followed up with the patient’s conditions and enhanced outreach efforts. More importantly, health counselling sessions conducted by community pharmacists resulted in patients achieving higher rates of healthy lifestyle adoption as well as improved outcomes.

To appreciate and encourage active participation of community pharmacists, the top ten contributors for CPHCP were recognised during the Opening Ceremony of the 26th Singapore Pharmacy Congress, held on 8th October 2016, Suntec Singapore Convention & Exhibition Centre.



Moving forward, to enhance the programme, recording forms will be revised to ease the process of documentation and to capture outcomes data more effectively. In the meantime, community pharmacists in Singapore will continue to provide this invaluable service to the public, enhancing the overall health of the residents in Singapore.


2. PSS Practice Guide for Minor Ailments


Community pharmacists are the most accessible, well positioned and entrusted trained healthcare providers to the public. This important role requires pharmacists to be professionally competent and continuously updated.


In an effort to update pharmacists' knowledge and skills by providing a systematic, evidence based and stepwise approach for managing minor ailments, the PSS Community Chapter spearheaded the development of guidelines on a series of topics. The topics are bundled to form the PSS Practice Guide for Minor Ailments.


The Practice Guides were developed with the aim of keeping pharmacists’ knowledge up to date, and also standardising practice across all institutions in Singapore. The Community Chapter identified 14 topics to be covered in this first series. This project saw pharmacists from the community sector – Guardian, Watson’s, Unity, NHGP, and Singhealth polyclinics coming together, working as one. The drafts were then sent to various institutions in the hospital sectors for comments and feedback. Hundreds of volunteer hours during a grueling 5-stage process brought this project to fruition.

The topics covered are as below:

  1. Principles of Self Care
  2. Weight Management
  3. Understanding Allergic Rhinitis, Cough & Cold
  4. GERD
  5. Pain Management
  6. Skin Conditions Part I (Eczema, Dandruff, Seborrheic Dermatitis)
  7. Skin Conditions Part II (Fungal, Warts, Cold Sores, Acne)
  8. Travel Medications (Malaria, Motion Sickness, Mountain Sickness)
  9. Hair Loss
  10. Smoking Cessation
  11. Irritable Bowel Syndrome, Constipation, Diarrhoea
  12. Eye Care (Dry Eyes)
  13. Wound Care
  14. Vulvovaginal Candidiasis


Now on a convenient e-learning platform, all pharmacists can easily access the guide through the PSS website. (


This resource is available free of charge to all PSS members. For each module, participants will receive the following:

  • 1 Pre Test
  • 1 set of Guidelines
  • 1 Patient Information Leaflet (which can be printed for patients)
  • 1 Post Test


Upon successful completion and passing of the Post Test (80% required), the participant will receive a “Certificate of Completion” and is entitled to 2 CPE points per module under Category 3A. Several topics are also in the planning as PSS CPE talks.



A big ‘thank you’ to all the contributors for the dedication, time and efforts invested in this project!

List of authors, vettors, editors and reviewers:


Practice Guide Topic


1st vetter

2nd Vetter




Principles of Self Care

Ms Grace Kng

Ms Tran Anh Nhi

Ns Ng Hui Ting

Ms Clara Lin



Weight Management

Ms Tan Poh Leng, Ms Jean Fong

Mr Peter Yap

Mr Joshua Wong

Ms Chung Wing Lam

KKH Pharmacy


Skin Conditions I (Eczema, Dandruff, Seborrheic Dermatitis)

Ms Yip Su Ting, Ms Esther Huang

Mr Anthony Yip

Mr Yeo Quan Qi

Ms Nelley Toh

Dr Derrick Aw Chen Wee, NSC Pharmacy


Smoking Cessation

Mr Anthony Yip

Ms Lim Su Yin

Ms Ng Hui Ting

Mr Anthony Yip

KTPH Pharmacy


Understanding Allergic Rhinitis, Cough & Cold

Mr Colin Tang

Ms Bandy Goh & Team

Ms Reshma Lhode

Ms Joy Chong

CGH Pharmacy, KKH Pharmacy


Gastroesophageal Reflux Disease (GERD)

Ms Chuang Xue Fen, Ms Huynh Minh Phuong

Mr Kua Chong Han

Ms Sofia Barvin

Mr Peter Yap

SGH Pharmacy, NUH Pharmacy


Hair Loss

Ms Bandy Goh & Team

Ns Ng Hui Ting

Ms Cai Ziqin

Ms Bandy Goh & Team

NSC Pharmacy


Pain Management

Ms Carolyn Chan, Ms Candace Lee

Ms Tran Anh Nhi

Ms Bandy Goh & Team

Mr Peter Yap

NTF Pharmacy, Sengkang Health Pharmacy


Skin Conditions II (Fungal, Warts, Cold Sores, Acne)

Ms Alisara Krongyuth

Ms Ng Hui Ting, Ms Jeanette Low

Mr Ong Heng Boon

Ms Nelley Toh

Dr Derrick Aw Chen Wee, NSC Pharmacy


Irritable Bowel Syndrome (Constipation, Diarrhoea)

Ms Wong Siew Rong

Mr Kua Chong Han

Ms Clara Lin

Mr Peter Yap

SGH Pharmacy


Travel Medicines (Malaria Prophylaxis, Motion Sickness, Mountain Sickness, Traveller’s Diarrhoea)

Mr Roy Khoo, Ms Grace Lee, Ms Nelley Toh, Mr David Poh

Ms Soh Whit Ni

Ms Ng Hui Ting, Ms Jeanette Low

Ns Nelley Toh

TTSH Pharmacy, NUH Pharmacy


Eye Conditions (Dry Eyes, Conjunctivitis, Stye)

Ms Soong Lai Leng, Ms Joanne Low

Ms Shavanas Rusana Banu

Ms Jeanette Low

Ms Nelley Toh

SNEC Pharmacy


Wound Care

Ms Koh Pek Har, Ms Syatirah Harun

Ms Jasmine Yow

Mr Anthony Yip

Mr Peter Yap

TTSH Wound Nurse


Vulvovaginal Candidiasis (VVC)

Dr Lim Kiat Wee, Dr Lew Kaung Yuan, Ms Yow Si Min Jasmine, Ms Helena Hor, Ms Germaine Soo

Ms Ng Hui Ting, Ms Jeanette Low

Mr Matthew Eng, Ms Nelley Toh

Ms Chung Wing Lam, Ms Joy Chong, AP Christine Teng

AP Tan Thiam Chye



3. Reclassification of Medications


The chapter works closely with the Health Sciences Authority (H.S.A.) in the reclassification of medicines. To ensure patient safety and appropriate medication use in the community, the PSS Community Chapter has been developed patient information leaflets (PILs) for pharmacists to supply upon dispensing of reclassified P-only medicines. These PILs are made available on the HSA website. Pharmacists are encouraged to provide these to the patients upon recommendation and dispensing of these reclassified items.


Moving forward, PSS Community Chapter will continue to engage H.S.A. to reclassify more prescription medicines which are appropriate for self-medication under the care and direction of community pharmacists.


 For the full list of Updates on Reclassified Medicines, visit this link:


For the full list of PSS PILs, go to:



4. PSS Community Chapter Facebook Page


The PSS Community Chapter Facebook Page was set up since 11 June 2013, with the following objectives:

  • Enhance communication with fellow community pharmacists
  • Promote awareness of the role and value of community pharmacists
  • Share health/pharmacy-related news or articles relevant to our daily practice from various sources (e.g. HSA, FDA, ISMP, MIMS, etc)

The number of people who liked the page has increased steadily since its inception. To date, we have accumulated a total of 775 Page Likes as of 14 Jun 2017.


The Facebook Page will continue to be instrumental in promoting the roles and values of community pharmacists to the public, and as a critical sharing platform among community pharmacists.




Coming Soon